Shipping policy

Last updated: 10 November 2026

We ship to New Zealand only.

Dispatch

We print and dispatch orders within 24 to 48 hours, on business days.

Carriers

We send parcels with NZ Couriers or NZ Post, and they come with tracking.

Rates

• North Island: $11
• South Island: $15
• Pickup: free from our collection point at Kinetics 360 Studio, 147 Cuba Street, Palmerston North

These rates apply however many items or metres you order.

Pickup

You're welcome to collect your order from Kinetics 360 Studio, 147 Cuba Street, Palmerston North, at no charge. We'll email you at the address on your order when it's ready to collect.

Lost or damaged parcels

If a parcel is lost or damaged in transit, we will reprint or refund your order after a courier claim. Please email info@wearlab.co.nz and include your order number and any photos or tracking details you have.

Your rights

Nothing in this policy limits any rights you have under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986. If you are buying for business purposes, the Consumer Guarantees Act may not apply where the law allows.

Questions

Email us at info@wearlab.co.nz.