We’ve rounded up the questions we get asked all the time (plus a few we just know you’re secretly thinking). If yours isn’t here — well, you know where to find us… Instagram, Facebook, email, or carrier pigeon.

Can I provide my own t-shirt or hoodie?
Yes, absolutely you can! Bring your fave hoodie, tee, or jacket and we’ll press your design straight onto it.

Do I have to be a community group?
Absolutely not. We’re here for schools, businesses, sports clubs, one-off birthday gags, or that random 2 am idea you can’t get out of your head. If you can dream it, we’ll help make it wearable.

What if what I want isn’t on the website?
Flick us an Instagram message, Facebook DM, or email and we’ll work with you to make your dreams come true.

I’ve made something on Canva but don’t want to pay the subscription to download it — help?
No stress. Just send us the shareable uneditable link and we’ll download it for you. Easy peasy.

Can you help me design it?
Yep! We can do simple designs in-house. Get in touch and we’ll chat about what’s possible. If it’s outside our wheelhouse, we’ll hook you up with one of our awesome local designers.

How long does it take to get my order?
Usually within the week — we like to keep things speedy. If there’s ever a delay, we’ll let you know. For big orders (25+ items), please give us a little extra lead time.

Do you have minimum order sizes?
Nope. You want a single tee with your cat’s face on it? Done. You want 500 tees with your cat’s face on it? Also done.

What’s the deal with pricing?
Good news: no setup fees, no minimums. For 25+ of the same item, we’ll chat discounts because we’re nice like that.

Can you do one-off funny/personal shirts?
110% yes. We love a good laugh — birthdays, gag gifts, inside jokes, “don’t talk to me until I’ve had my coffee” tees… keep them coming.

Do you ship anywhere in NZ?
Yes — we’re New Zealand wide. From Kaitaia to Bluff, we’ve got you.

Do you only do clothing?
Clothing is our bread and butter, but we’ve also printed tote bags, sports bags, fabric banners, and even promo tablecloths. If it’s fabric, we’ll chat about it.

Do you do fundraisers for schools, sports teams, or dance studios?
100% we do! Fundraising is one of the main reasons we started WearLab. We’ve got awesome solutions that make fundraising way less admin-heavy. Get in touch and let’s talk about how we can help your group raise funds (and look good while doing it).

Can I get my name/number/sponsor logo on the back?
Absolutely. Personalisation is kind of our jam.

What if I don’t have a design yet, just a vibe?
Perfect — bring the vibe! We’ll see what we can put together for you, or we’ll connect you with a local designer who can make your vision a reality.

Will the print wash out after a few washes?
No way! We use top-notch Direct To Film (DTF) technology, so your prints stay bold and bright. To keep them looking fresh, wash in cold water and air dry (skip the super-hot dryer if you can).